Why GAPPS4?

Recruitment and Talent Management Issues

Recruiting the “right” sales executives
Identifying talent and potential
Retaining talent in a highly competitive rapidly changing environment
Developing the “right” talent with the “right” talents
Succession planning
Leading and motivating Gen “Why”

Attrition of new recruits in sales roles is a particular issue

Attrition of newly recruited sales staff shows typical rates of 30 to 46% leaving within the first 12 months – increasing costs to the organisation both in terms of replacement and time in covering for new recruits leaving (IBM EMEA study, April 2004).

An IES 2003 study into why talented graduates leave their organisation stated the number 1 reason as: they were “unhappy with the employer they had joined” – this in spite of an average US$38k starting package.

Retaining Talent

Retention of “talent” is becoming an increasing concern. PWC Worldwide research in 2004 across all sectors found:

60% of employees surveyed were actively looking for a new position.
75% indicated that they would be with the company for less than 2 years.
60% indicated that they would leave their current job to follow a good mentor; over half of these would do so for less money.
100% felt that they could do better financially in a different commercial sector.
100% indicated that if they left, they would be harder to replace than they were to hire and more expensive economically than their current compensation.
46% of new hires left their new company within the first 12 months.

The property sector is not immune to these alarming trends and issues:

Attrition is 25-60% for new graduate recruits in the property and construction industry (IBM EMEA Survey, April 2004).
“We are all fishing in the same pond for the best grads!” – commenting on the average US$38k starting package for new graduate recruits (CEO, Leading European Residential and Commercial Property Developer).
“How many will be in the company a year from now?” (Senior VP, Singapore Property Developer).

Best practice in recruiting and retaining talent

Talent management is the modern by-word of business leaders, 68% of CXO’s in a recent EFMD survey ranked ‘Talent Management’ as their top concern. Interestingly 47% of HR managers rated it their number one concern. In the same survey, organisations with the best talent retention rates of below 30% employed a number of interventions and processes to achieve this:

95% Training and development
85% Coaching
80% Career mentoring
75% Assessment centres for recruitment
40% Flexible working hours
25% Pay increments or bonuses

The secret in reducing attrition is to “give them a choice” – John Ewing-Chow, on how OCBC reduced graduate attrition from 48% to just 9%.

Meeting today’s needs requires a new look at your company’s value proposition

Employees are becoming increasingly demanding of a better value proposition. According to Towers Perrin research in 2000, employees seek additional factors in the value proposition offered by their employer. Continuing this research in 2008-09 in Singapore, we found that employees now place an emphasis on the leadership demonstrated by their employer, both their direct line manager and the overall leadership.

Historic data source, Tan E., Towers Perrin White Paper Talent Management and Succession Planning, 2000. CELSIM White Paper – Singapore Talent Management and Succession Planning, Kenworthy, J. Tan, E. and Zoetmulder, E. 2009

Career stages & diversified needs of High Potentials (Hi-Po’s) – Singapore

Our research revealed notable distinctions between the requirements of ‘typical employees’ and ‘high potential’ or ‘hi-po’ employees in terms of the total value proposition for employees.

It is this historical perspective and research that helped us to develop the CELSIM Total Talent Management Framework.

CELSIM Total Talent Management framework

GAINMORE™ Advantage holistic framework

The GAINMORE™ Advantage holistic development framework forms a substantial part of our Total Talent Management framework.

CELSIM benefits

Total Talent Management approach
Robust GAINMORE™ framework
- 15 years of academic and applied business research
Comprehensive diagnostic assessments
- Self-assessment, 180˚, or 360˚ tools
Applied coaching
- Practical application to the workplace
Adaptive coaching
- Techniques suited to individual development stage
Continued support
- Personal learner toolbox, online coaching
Certification programme to internalize coaching
- Modular coach training programmes for internal resources and cascade coaching culture
Online client support
- GAPPS4Private coaching clients area
- GAINMORE™ Advantage Learner Toolbox- social learning LMS

For development

Easily and quickly undertake a DNA
80% accurate compared to a full TNA
Easily plan development
Each individual has their own development plan
Lines your staff up to develop for success
Why benchmark with Mr. and Ms. Average?
Cascades a coaching culture
Identifies High potentials

For recruitment

Objective view of “intangibles”
Adds value to your brand
- They’ll tell all their nearest and dearest!
Brings unprecedented word of mouth advertising to your business
- Nothing like someone rejected singing your praises!
According to Nielsen, 94% of your rejected candidates will become a supplier, customer or competitor.
- Do you want people who appreciate you in these positions or arch-enemies?

GAPPS4 added value

GAPPS⁴ reliability and validity

Test-retest reliability – correlation ranges from .76 to .95

Cronbach alpha – from .77 to .84
Validity tests against DISC, 16PF, OPQ, LDQ, MBTI all show high validity of GAPPS3
Database 42,326 (as at Dec 31st 2009)
26 Significant* “successful profiles”
- Significance measured at 0.05
Singapore, Malaysia, SEA, Asia profiles as well as UK, USA, Europe and Global.

GAPPS4 working in partnership with you

Sevices we offer

Coaching

In a recent Minute with Maxwell message, John defined a coach as “…someone who can come alongside of you and can correct you without criticizing you in a way that is negative in your life. A coach is a word that means ‘come alongside’. Come alongside and share together, teach, listen and lead.” My coaching involves the ability to understand you: to live where you live, think how you think, and understand your perspective. From this benchmark, I will place another perspective on top of yours stretching and growing you to gently see a different way. As a certified John Maxwell coach, I can see what you are going through and things you are going to go through. Coaching is foreseeing, paving the way, coming alongside and adding value to you.

Categories of Coaching

Individual – one on one private and confidential coaching

When I am working one on one with a client, it is my number one objective to help you reach your purpose, vision and goals by working through John Maxwell’s programs specific to your needs. Together, we will create a strategic plan that is a powerful way for you to gain clarity through a weekly process including interaction and accountability.

What are you doing to invest in yourself?

What are you doing to invest in others?

“No problem can be solved from the same level of consciousness that created it.”
Albert Einstein

Group – small setting onsite or via webinar and video technology

When I am working in a group setting, although it’s not singular in nature, having the entire group’s input in thinking magnifies the richness of the discussions and results in developing solutions that are above and beyond what any individual can create. The cohesive bond that is formed empowers each person to develop the leader within and shine in a safe environment that nurtures the group as a whole. It is an experience unlike any other and follows the same premise as an academic think tank.

“The goal of coaching is the goal of good management – to make the most of an organization’s valuable resources.”
Harvard Business Review

“Between 25% to 40% of Fortune 500 companies use executive coaches.”
The HayGroup (USA) 1999

“Leaders are more powerful role models when they learn than when they teach.”
Rosabeth Moss Kanto, Harvard Business School

Please contact me to discuss your coaching needs.

Speaking/Workshops/Seminars

“Committing a great truth to memory is admirable; committing it to life is wisdom.” William A. Ward

As a Certified John Maxwell Coach, Trainer and Speaker, I offer customized presentations to fit your individual or team’s needs and budget such as:

10 minute briefing
“Lunch and Learn”
Keynote speech for your company sponsored event
Half day and full day workshop/seminar
In-house corporate training
Executive and personal retreat
Partnership Summit

I will provide effective team communication and structure that is important for forging relationships equipping your team with the proper attitudes to develop leaders within. We will work through goal setting and communication exercises that will bring cohesiveness to your group ultimately increasing productivity due to the positive influences each member will have on the group as a whole.

In addition, I will at your request incorporate your organization’s meeting theme, mission/vision statement or build on your existing training schedule to best fit the needs of your group. Please contact me.

Masterminding

There is synergy of energy, commitment and excitement that participants bring to a mastermind group. My facilitated groups offer a combination of masterminding, peer brainstorming, education, accountability and support in a group setting to sharpen your business and personal skills. By bringing fresh ideas and a different perspective, my masterminds can help you achieve success.

Key Benefits of a Mastermind Group:

Increase your own experience and confidence
Sharpen your business and personal skills
Create real progress in your business and your life
Add an instant and valuable support network
Get honest feedback, advice and brainstorming
Borrow on the experience and skills of the other members
Study the 21 Irrefutable Laws of Leadership, create an action plan and have the group hold you accountable for fulfilling your plan and goals
Receive critical insights into yourself
Optimistic peer support in maintaining a positive mental attitude
A sense of shared endeavor – there are others out there!

“Hold yourself responsible for a higher standard than anybody else expects of you.” Henry Ward Beecher

Contact me for a mastermind group in your area.