The problem with bad or "toxic" workers, is that opportunities to get rid of them are so alluring, says Andrew Douglas of Douglas LPT. "But if you find a circumstance where they've done something wrong, and then go, 'Great, this is our chance to get rid of them', two things happen," he warns. Firstly, there is a risk they will lodge an unfair dismissal claim and achieve reinstatement, he says. Secondly, it undermines your disciplinary process, sending a message that you deal differentially with different people. via Your worst worker is your greatest risk - and best yardstick | All articles. You need Courageous Conversations Advantage

It may surprise you to know that most people do not know what their values are!

A study by Kouzes and Posner revealed that understanding of personal values is biggest enhancers of performance.

That is individuals knowing their own values, not knowing the company values or the shared…

Talent Management Solutions using GAPPS3

Gartner Research dubbed simulation the new "killer application" in e-learning (Lundy et al., 2002) but even assuming the best estimates for the adoption of simulations, they represent a tiny proportion of  the annual spend in training and education. Considerable research has been done to evaluate…

Persuasiveness

What is persuasiveness?

Persuasive \Per*sua"sive\, n.

         That which persuades; an inducement; an incitement; an exhortation. -- Per*sua"sive*ly, adv. --

Per*sua"sive*ness, n.

the power to induce the taking of…

Unleash potential and get the best out of people

You are a leader of your organisation, division, or department with immense scope to impact not only on the operational and financial performance of the business, but also on the motivational and cultural aspects that shape your organisation’s future competitive positioning.

As you're constantly being asked to do more with less, being able to motivate people to accomplish their best and sustain the results is increasingly important. You may be questioning why you and your team have genuine ability, yet are still only getting average results.

Perhaps you are struggling on your journey to achieving your ’success’ and you may be suffering the consequences of one or more of the nine common delusions about achieving success. Depending on how much you believe your ’success’ is down to what you do (cause) and how much is down to external…

Over this last weekend we have shifted our websites and this toolbox to a new server.

We trust that this will result in markedly improved response times when you are working within the leadership toolbox.

Also, we now have live support online and available. During our normal office…